Privacy Statement

General Data Protection Regulation Xelboo BV

Introduction

Xelboo takes your privacy very serious and will information about you (the person concerned) process and use in a safe manner. In this Privacy Statement we explain which information we process and for which purpose.

Furthermore you can read about your rights concerning our processing of your personal information. We advise to read this Privacy Statementy carefully. If you have any question you can contact Liesbeth@xelboo.com

Who is Xelboo?

Xelboo is a private limited company: Xelboo BV, with the adress in (4641 RS) Ossendrecht, Groote Meer 4, registered at the Chamber of Commerce  number 65965833. With regard to the processing of your personal information, Xelboo is the processing unit.

How does Xelboo use your information?

Beneath you find an overview for which purposes Xelboo processes your personal information. In addition is mentioned which information Xelboo uses for this specific goal, what the legal framework is to process this information and how long the information will be stored at Xelboo.

To keep it orderly, we arranged everything to type of dataflow.

Customer service, Customer Relations and Accounting

Objective:                        Order management

Information:                      Name, Address information,  Delivery Address, Invoice Address, Email address, Telephone number.

Base:                               Management of the Agreement.

Storage time limit:             As long as it is necessary for this purpose.

Objective:                        Dealing with complaints

Information:                      Name, Address information,  Delivery Address, Invoice Address, Email address, Telephone number.

Base:                               Management of the Agreement.

Storage time limit:             As long as it is necessary for this purpose.

Objective:                       Billing

Information:                      Name, Address information,  Delivery Address, Invoice Address, Email address, Telephone number.

Base:                               Management of the Agreement.

Storage time limit:             As long as it is necessary for this purpose.

Objective:                       CRM

Information:                      Name, Email address, Location.

Base:                               Legitimate interest

Involved interest:              Commercial interest

Storage time limit:             As long as it is necessary for this purpose.


Marketing

Objective:                       Newsletter

Information:                      Name, Address information, Email address, Click behavior.

Base:                               Legitimate interest

Involved interest:              Commercial interest

Storage time limit:             As long as it is necessary for this purpose.

Objective:                       Loyalty program

Information:                      Name, Address information,Email address, Click behavior.

Base:                               Legitimate interest

Involved interest:              Commercial interest

Storage time limit:             As long as it is necessary for this purpose.

Objective:                       Website

Information:                      Name, Address information, Email address, Click behavior, your IP address, the address of your internet provider, the browser you use, the time and duration of your visit and which pages you have visited.

Base:                               Legitimate interest

Involved interest:              Commercial interest

Storage time limit:             As long as it is necessary for this purpose.

For the measurement of web statistics, Xelboo collects anonymous data about the use of this website. By analyzing the collected data the website can be improved. The collected data are not used for any other purpose or made available to third parties. Cookies only contain a unique number and no personal data. Xelboo does not use IP addresses and cookies to personally identify you. Cookies can not be used to identify you on third party websites. If you object to the use of cookies, you can set this in your browser.

How do we get your personal information?

Xelboo has information about you, because you have provided this in the past.

What are your rights?

Under the European Legal Privacy law, you have a number of rights concerning your personal informatie and its processing:

Inspection

You can inspect your own personal information at all time and if necessary you can change it. If you want to see your information which is in the accounts of Xelboo, you can make a request to inspect.

Change

If you want to change anything you see in your personal information, and you cannot do it yourself, please make a request to do so at Xelboo. You can send your request to Liesbeth@xelboo.com.

Processing reduction

You have also the right, under conditions, to request for a processing reduction of your personal information.

Right to raise objections

You have the right to raise objections against a proces, if  a certain proces is based on “ligitimate interest” of Xelboo or a third party.

Data transfer

You have the right to obtain your personal information from Xelboo. Xelboo will give this information in a structured and  acceptable form. This way you can  station your information wiht another party.

Withdraw permission

You have the right to withdraw your permission in every case where your permission is necessary for processing data.

We cannot undo having provided your information to third parties in the past. If you withdraw your permission, that means that Xelboo cannot deliver certain services anymore.

Respons from Xelboo

A request can be sent to liesbeth@xelboo.com.

Xelboo will grant your request as soon as possible, but no later than 1 month after receipt of your request. In the case Xelboo cannot grant you request, we will tell you why.

Recipient of the personal information

It is possible that Xelboo is legally obliged to give your information to a third party, based on a legislation.

Can this Privacy Statement being changed?

This Privacy Statement is subject to change. We advise you to read this Statement on a regular basis to see the changes.

Where can you go with your complaints and questions?

If you have questions about this Privacy Statement and the way Xelboo uses your information, you can send an email to liesbeth@xelboo.com

If you have a complaint you can also send an email to liesbeth@xelboo.com

Besides that, you can contact the authorities at all time.

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